Bracken House Dubbo
activeOverview
Location
Dubbo - South (SA2)
315 Macquarie Street, DUBBO, NSW, 2830
Star ratings
Latest — May 2026
Compliance findings
15 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 09 Jan 2024 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 09 Jan 2024 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 09 Jan 2024 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 09 Jan 2024 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 09 Jan 2024 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 09 Jan 2024 | Site Audit | – | – | Feedback and complaints | Compliant |
| 09 Jan 2024 | Site Audit | – | – | Human resources | Compliant |
| 09 Jan 2024 | Site Audit | – | – | Organisational governance | Compliant |
| 22 Aug 2023 | Assessment Contact - Site | – | – | Consumer dignity and choice | Not applicable |
| 22 Aug 2023 | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
| 22 Aug 2023 | Assessment Contact - Site | – | – | Services and supports for daily living | Not applicable |
| 22 Aug 2023 | Assessment Contact - Site | – | – | Organisation’s service environment | Not applicable |
| 22 Aug 2023 | Assessment Contact - Site | – | – | Feedback and complaints | Not applicable |
| 22 Aug 2023 | Assessment Contact - Site | – | – | Human resources | Not applicable |
| 22 Aug 2023 | Assessment Contact - Site | – | – | Organisational governance | Not applicable |
Accreditation & assessment timeline
13 events
- Accreditation decision
Following a site audit conducted on 29 November 2023 to 01 December 2023, the Commission made a decision on 09 January 2024 to re-accredit this service. The period of accreditation of the service will expire on 27 April 2027.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 29 November 2023 to 01 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 18 July 2023 to 19 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 29 March 2022 to 31 March 2022, the Commission made a decision on 27 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 27 April 2024.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 29 March 2022 to 31 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 December 2021
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 May 2018 This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 25 December 2018. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 May 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.