Trinity Manor Greensborough

active
ResidentialTrinity Care Pty LtdSite ARCH-04557Service trinity care pty ltd::trinity manor greensborough::greensborough::3088

Overview

Care typeResidential
Operational places112
RegionGreensborough (SA2)

Location

Greensborough (SA2)

226-230 Elder Street, GREENSBOROUGH, VIC, 3088

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202645433
Oct 202545433
Aug 202545434
May 202545534
Jan 202545533
Nov 202445434
Jul 202445334
May 202445434
Feb 202445234
Dec 202345334
Aug 202345334
May 202345334

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
07 July 2023Accreditation decisionConsumer dignity and choiceCompliant
07 July 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
07 July 2023Accreditation decisionPersonal care and clinical careCompliant
07 July 2023Accreditation decisionServices and supports for daily livingCompliant
07 July 2023Accreditation decisionOrganisation’s service environmentCompliant
07 July 2023Accreditation decisionFeedback and complaintsCompliant
07 July 2023Accreditation decisionHuman resourcesCompliant
07 July 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

6 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 30/07/2024 to 30/07/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  2. Accreditation decision

    Prepared by M. Nassif

    Following a site audit conducted on 31 May 2023 to 02 June 2023, the Commission made a decision on 07 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 07 July 2026.

    source ↗
  3. Site audit Performance Report

    A site audit was conducted with this service on 31 May 2023 to 02 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  5. Accreditation decision

    Following a site audit conducted on 7 to 8 January 2020, the Commission made a decision on 30 January 2020 to re-accredit this service. The period of accreditation of the service will expire on 12 March 2023. The Performance Report is attached.

    source ↗
  6. Assessment

    This is a new home and is accredited for one year until 12 March 2020. We made the decision on 12 March 2019.

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Regulatory actions

0 recorded

No regulatory actions recorded.