TriCare Sunnybank Hills Aged Care Residence

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ResidentialTriCare Sunnybrae Aged Care Pty LtdSite ARCH-05088Service tricare sunnybrae aged care pty ltd::tricare sunnybank hills aged care residence::sunnybank hills::4109

Overview

Care typeResidential
Operational places100
RegionSunnybank Hills (SA2)

Location

Sunnybank Hills (SA2)

330 Jackson Road, SUNNYBANK HILLS, QLD, 4109

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Overall
Compliance
Quality measures
Residents' experience
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026
Feb 2026
Oct 2025
Aug 202545432
May 202545432
Jan 202545333
Nov 202435131
Jul 202435232
May 202435232
Feb 202435232
Dec 202335332
Aug 202335332
May 202334332

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
15 May 2023Accreditation decisionConsumer dignity and choiceCompliant
15 May 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
15 May 2023Accreditation decisionPersonal care and clinical careCompliant
15 May 2023Accreditation decisionServices and supports for daily livingCompliant
15 May 2023Accreditation decisionOrganisation’s service environmentCompliant
15 May 2023Accreditation decisionFeedback and complaintsCompliant
15 May 2023Accreditation decisionHuman resourcesCompliant
15 May 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

7 events

  1. Accreditation decision

    Prepared by G-M. Cain

    Following a site audit conducted on 13 March 2023 to 15 March 2023, the Commission made a decision on 15 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 07 September 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 13 March 2023 to 15 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 26 November 2019 to 28 November 2019, the Commission made a decision 02 January 2020 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 15 February 2022. The period of accreditation of the service will expire on 07 September 2023.

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  4. Compliance update

    Following an assessment contact conducted on 03 June 2020 to 04 June 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

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  5. Assessment

    Following a site audit the Commission made a decision on 02 January 2020 that this service met five of the eight Aged Care Quality Standards. The service is re-accredited for two years until 07 March 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 March 2020.

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  7. Assessment

    This is a new home and is accredited for one year until 07 March 2017. We made the decision on 07 March 2016.

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Regulatory actions

0 recorded

No regulatory actions recorded.