TriCare Kawana Waters Aged Care Residence
activeOverview
Location
Parrearra - Warana (SA2)
3 RIVERAINE Avenue, WARANA, QLD, 4575
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 09 July 2024 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 09 July 2024 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 09 July 2024 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 09 July 2024 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 09 July 2024 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 09 July 2024 | Accreditation decision | – | – | Feedback and complaints | Non-compliant |
| 09 July 2024 | Accreditation decision | – | – | Human resources | Non-compliant |
| 09 July 2024 | Accreditation decision | – | – | Organisational governance | Non-compliant |
Accreditation & assessment timeline
13 events
- Assessment
The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 07/05/2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.
source ↗ - Accreditation decision
Following a site audit conducted on 21/05/2024 to 24/05/2024, the Commission made a decision on 09/07/2024 to re-accredit this service. The period of accreditation of the service will expire on 06/08/2027
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 21/05/2024 to 24/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 10 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 17 January 2023 to 18 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 23 March 2022 to 24 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 31 May 2021 to 03 June 2021, the Commission made a decision on 06 August 2021 to re-accredit this service. The period of accreditation of the service will expire on 06 August 2024.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 31 May 2021 to 03 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 July 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 July 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.