TriCare Labrador Aged Care Residence

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ResidentialTriCare Labrador Aged Care Pty LtdSite ARCH-05085Service tricare labrador aged care pty ltd::tricare labrador aged care residence::biggera waters::4216

Overview

Care typeResidential
Operational places70
RegionBiggera Waters (SA2)

Location

Biggera Waters (SA2)

71 Brighton Street, BIGGERA WATERS, QLD, 4216

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 4Aug 2025 — 4Overall
Compliance
Quality measures
Residents' experience4
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 20264
Feb 2026
Oct 2025
Aug 202545333
May 202545333
Jan 202535332
Nov 202435231
Jul 202435332
May 202435232
Feb 202435132
Dec 202335331
Aug 202335332
May 202335122

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
01 Dec 2022Accreditation decisionConsumer dignity and choiceCompliant
01 Dec 2022Accreditation decisionOngoing assessment and planning with consumersCompliant
01 Dec 2022Accreditation decisionPersonal care and clinical careCompliant
01 Dec 2022Accreditation decisionServices and supports for daily livingCompliant
01 Dec 2022Accreditation decisionOrganisation’s service environmentCompliant
01 Dec 2022Accreditation decisionFeedback and complaintsCompliant
01 Dec 2022Accreditation decisionHuman resourcesCompliant
01 Dec 2022Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 17/09/2024 to 17/09/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Prepared by James Howard

    Following a site audit conducted on 04 October 2022 to 06 October 2022, the Commission made a decision on 01 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 01 December 2025.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 04 October 2022 to 06 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 27 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Accreditation decision

    Following a site audit conducted on 26 November 2018 to 28 November 2018, the Commission made a decision on 31 December 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 21 September 2021. The period of accreditation of the service will expire on 27 October 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 April 2022.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 September 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 27 April 2019. The reconsideration decision and audit report is attached.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 September 2018.

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  9. Assessment
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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.