TriCare Pimpama Aged Care Residence

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ResidentialTricare Carina Hts Aged Care Pty LtdSite ARCH-05086Service tricare carina hts aged care pty ltd::tricare pimpama aged care residence::pimpama::4209

Overview

Care typeResidential
Operational places127
RegionPimpama - North (SA2)

Location

Pimpama - North (SA2)

6 ANEMBO Avenue, PIMPAMA, QLD, 4209

Star ratings

Latest — May 2026

May 2023 — 2Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Overall
Compliance
Quality measures
Residents' experience
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026
Feb 2026
Oct 2025
Aug 202534332
May 202534332
Jan 202534332
Nov 202434331
Jul 202434331
May 202432
Feb 2024
Dec 2023
Aug 2023
May 202323221

Compliance findings

16 recorded

DateTypeRequirementSeverityFindingStatus
25 Feb 2025Accreditation decisionConsumer dignity and choiceCompliant
25 Feb 2025Accreditation decisionOngoing assessment and planning with consumersCompliant
25 Feb 2025Accreditation decisionPersonal care and clinical care NotCompliant
25 Feb 2025Accreditation decisionServices and supports for daily livingCompliant
25 Feb 2025Accreditation decisionOrganisation’s service environmentCompliant
25 Feb 2025Accreditation decisionFeedback and complaintsCompliant
25 Feb 2025Accreditation decisionHuman resourcesCompliant
25 Feb 2025Accreditation decisionOrganisational governanceCompliant
01 Dec 2022Accreditation decisionConsumer dignity and choiceCompliant
01 Dec 2022Accreditation decisionOngoing assessment and planning with consumersNon-compliant
01 Dec 2022Accreditation decisionPersonal care and clinical careNon-compliant
01 Dec 2022Accreditation decisionServices and supports for daily livingCompliant
01 Dec 2022Accreditation decisionOrganisation’s service environmentNon-compliant
01 Dec 2022Accreditation decisionFeedback and complaintsCompliant
01 Dec 2022Accreditation decisionHuman resourcesNon-compliant
01 Dec 2022Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

13 events

  1. Assessment

    The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 4 June 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.

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  2. Accreditation decision

    Prepared by Jodie Earnshaw

    Following a site audit conducted on 21/01/2025 to 23/01/2025, the Commission made a decision on 25/02/2025 to re-accredit this service. The period of accreditation of the service will expire on 01/06/2028.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 21/01/2025 to 23/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 07 June 2023 to 08 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Prepared by James Howard

    Following a site audit conducted on 19 September 2022 to 21 September 2022, the Commission made a decision on 01 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 01 June 2025.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 19 September 2022 to 21 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 20 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 August 2021.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 August 2018.

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  12. Assessment
    source ↗
  13. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.