TriCare Ashgrove Aged Care Residence

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ResidentialTricare Ashgrove Aged Care Pty LtdSite ARCH-05092Service tricare ashgrove aged care pty ltd::tricare ashgrove aged care residence::ashgrove::4060

Overview

ProviderTricare Ashgrove Aged Care Pty Ltd

Care typeResidential

Operational places125

RegionAshgrove (SA2)

Location

Ashgrove (SA2)

31 Nathan Avenue, ASHGROVE, QLD, 4060

Star ratings

Latest — May 2026

–Overall

Compliance–

Quality measures–

Residents' experience–

Staffing–

Ratings over time (10 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	–	–	–	–	–
Feb 2026	–	–	–	–	–
Oct 2025	–	–	–	–	–
Aug 2025	3	4	4	2	3
May 2025	3	4	5	2	4
Jan 2025	4	4	5	2	5
Nov 2024	–	4	3	–	1
Jul 2024	–	–	–	–	–
May 2024	–	–	–	–	–
Feb 2024	–	–	–	–	–

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
14 Aug 2024	Accreditation decision	–	–	Consumer dignity and choice Not	Compliant
14 Aug 2024	Accreditation decision	–	–	Ongoing assessment and planning with consumers Not	Compliant
14 Aug 2024	Accreditation decision	–	–	Personal care and clinical care Not	Compliant
14 Aug 2024	Accreditation decision	–	–	Services and supports for daily living	Compliant
14 Aug 2024	Accreditation decision	–	–	Organisation’s service environment Not	Compliant
14 Aug 2024	Accreditation decision	–	–	Feedback and complaints Not	Compliant
14 Aug 2024	Accreditation decision	–	–	Human resources Not	Compliant
14 Aug 2024	Accreditation decision	–	–	Organisational governance Not	Compliant

Accreditation & assessment timeline

3 events

Accreditation decisionAug 14, 2024
Prepared by Katherine Richards
Following a site audit conducted on 26/06/2024 to 28/06/2024, the Commission made a decision on 14/08/2024 to re-accredit this service. The period of accreditation of the service will expire on 06/04/2026
source ↗
Site audit Performance ReportJun 28, 2024
A site audit was conducted with this service on 26/06/2024 to 28/06/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗
Accreditation decisionOct 6, 2023
Following an application for accreditation, the Commission made a decision on 06 October 2023 to accredit this commencing service. The period of accreditation of the service will expire on 06 October 2024.
source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.