TriCare Annerley Aged Care Residence

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ResidentialTriCare Annerley Aged Care Pty LtdSite ARCH-05082Service tricare annerley aged care pty ltd::tricare annerley aged care residence::annerley::4103

Overview

Care typeResidential
Operational places72
RegionAnnerley (SA2)

Location

Annerley (SA2)

421 Annerley Road, ANNERLEY, QLD, 4103

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Overall
Compliance
Quality measures
Residents' experience
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026
Feb 2026
Oct 2025
Aug 202545343
May 202545442
Jan 202545242
Nov 202435341
Jul 202445442
May 202435332
Feb 202435332
Dec 202334531
Aug 202334432
May 202334322

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
27 Aug 2024Accreditation decisionConsumer dignity and choiceCompliant
27 Aug 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
27 Aug 2024Accreditation decisionPersonal care and clinical careCompliant
27 Aug 2024Accreditation decisionServices and supports for daily livingCompliant
27 Aug 2024Accreditation decisionOrganisation’s service environmentCompliant
27 Aug 2024Accreditation decisionFeedback and complaintsCompliant
27 Aug 2024Accreditation decisionHuman resourcesCompliant
27 Aug 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

17 events

  1. Accreditation decision

    Prepared by Nicola Eastwood

    Following a site audit conducted on 30/07/2024 to 01/08/2024, the Commission made a decision on 27/08/2024 to re-accredit this service. The period of accreditation of the service will expire on 17/01/2028

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  2. Site audit Performance Report

    A site audit was conducted with this service on 30/07/2024 to 01/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15 November 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 02 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Following a site audit conducted on 13 December 2021 to 16 December 2021, the Commission made a decision on 17 January 2022 to re-accredit this service. The period of accreditation of the service will expire on 17 January 2025.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 13 December 2021 to 16 December 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment contact Performance Report

    An assessment contact was conducted with this service on 27 October 2020 to 28 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  10. Assessment contact Performance Report

    An assessment contact was conducted with this service on 07 July 2020 to 09 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  11. Non-compliance update

    Following an assessment contact conducted on 27-28 May 2020, the Commission made a decision that the approved provider of the service is non-compliant with one requirement of the Aged Care Quality Standards.

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  12. Non-compliance update

    Following an assessment contact conducted on 19-20 November 2019, the Commission made a decision that the approved provider of the service is non-compliant with three requirements of the Aged Care Quality Standards.

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  13. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 April 2021.

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  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 24 April 2018.

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  15. Assessment
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  16. Assessment

    Following an audit we decided that this home met 35 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home's accreditation period.

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  17. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.