TriCare Stafford Lakes Aged Care Residence

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ResidentialTricare (Chermside) Pty LtdSite ARCH-05087Service tricare (chermside) pty ltd::tricare stafford lakes aged care residence::chermside west::4032

Overview

Care typeResidential
Operational places144
RegionStafford Heights (SA2)

Location

Stafford Heights (SA2)

682 Rode Road, CHERMSIDE WEST, QLD, 4032

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Overall
Compliance
Quality measures
Residents' experience4
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 20264
Feb 2026
Oct 2025
Aug 202545342
May 202545342
Jan 202545342
Nov 202435341
Jul 202435341
May 202435331
Feb 202435332
Dec 202335332
Aug 202335331
May 202335331

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
08 Dec 2023Accreditation decisionConsumer dignity and choiceCompliant
08 Dec 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
08 Dec 2023Accreditation decisionPersonal care and clinical careCompliant
08 Dec 2023Accreditation decisionServices and supports for daily livingCompliant
08 Dec 2023Accreditation decisionOrganisation’s service environmentCompliant
08 Dec 2023Accreditation decisionFeedback and complaintsCompliant
08 Dec 2023Accreditation decisionHuman resourcesCompliant
08 Dec 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Prepared by A. Douglas

    Following a site audit conducted on 18 October 2023 to 20 October 2023, the Commission made a decision on 08 December 2023 to re-accredit this service. The period of accreditation of the service will expire on 22 March 2027.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 18 October 2023 to 20 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 03 February 2021 to 05 February 2021, the Commission made a decision on 22 March 2021 to re-accredit this service. The period of accreditation of the service will expire on 22 March 2024.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 03 February 2021 to 05 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 26 November 2020 to 27 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 May 2021.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 November 2020.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 November 2017.

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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.