Touriandi Limited

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ResidentialTouriandi LimitedSite ARCH-03618Service touriandi limited::touriandi limited::bingara::2404

Overview

Care typeResidential
Operational places28
RegionInverell Surrounds - West (SA2)

Location

Inverell Surrounds - West (SA2)

4 Borah Road, BINGARA, NSW, 2404

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 3Feb 2024 — 4May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 5Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4Overall
Compliance5
Quality measures2
Residents' experience4
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026524
Feb 202645143
Oct 202545251
Aug 202545353
May 202555553
Jan 202545253
Nov 202445452
Jul 202445242
May 202435142
Feb 202445342
Dec 202335341
Aug 202345552
May 202345351

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
28 Oct 2022Accreditation decisionConsumer dignity and choiceCompliant
28 Oct 2022Accreditation decisionOngoing assessment and planning with consumersCompliant
28 Oct 2022Accreditation decisionPersonal care and clinical careCompliant
28 Oct 2022Accreditation decisionServices and supports for daily livingCompliant
28 Oct 2022Accreditation decisionOrganisation’s service environmentCompliant
28 Oct 2022Accreditation decisionFeedback and complaintsCompliant
28 Oct 2022Accreditation decisionHuman resourcesCompliant
28 Oct 2022Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 04 October 2022 to 06 October 2022, the Commission made a decision on 28 October 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 07 July 2025. The period of accreditation of the service will expire on 28 April 2026.

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 18/06/2024 to 18/06/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Prepared by Ms D. McDonald

    Following a site audit conducted on 04 October 2022 to 06 October 2022, the Commission made a decision on 28 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 28 October 2025.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 04 October 2022 to 06 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 26 March 2019 at Touriandi Limited to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

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  8. Assessment

    Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 December 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 April 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 20 December 2018. The reconsideration decision and audit report is attached.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 April 2018.

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  11. Assessment
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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.