CareGraph

Tocumwal Lions Community Hostel

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ResidentialTocumwal Lions Community Hostel LimitedSite ARCH-05678Service tocumwal lions community hostel limited::tocumwal lions community hostel::tocumwal::2714

Overview

ProviderTocumwal Lions Community Hostel Limited
Care typeResidential
Operational places21
RegionTocumwal - Finley - Jerilderie (SA2)

Location

Tocumwal - Finley - Jerilderie (SA2)

21-23 Jerilderie Street, TOCUMWAL, NSW, 2714

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 3Nov 2024 — 4Jan 2025 — 5May 2025 — 5Oct 2025 — 4May 2026 — 55Overall
Compliance5
Quality measures3
Residents' experience5
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 94% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202655355
Feb 2026–535–
Oct 202545353
Aug 2025–5–53
May 202555553
Jan 202555553
Nov 202445551
Jul 202435142
May 202445343
Feb 202445541
Dec 202345541
Aug 202345552
May 202345451

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
26 June 2023Accreditation decision––Consumer dignity and choiceCompliant
26 June 2023Accreditation decision––Ongoing assessment and planning with consumersCompliant
26 June 2023Accreditation decision––Personal care and clinical careCompliant
26 June 2023Accreditation decision––Services and supports for daily livingCompliant
26 June 2023Accreditation decision––Organisation’s service environmentCompliant
26 June 2023Accreditation decision––Feedback and complaintsCompliant
26 June 2023Accreditation decision––Human resourcesCompliant
26 June 2023Accreditation decision––Organisational governanceCompliant

Accreditation & assessment timeline

8 events

  1. Accreditation decision

    Prepared by A. Douglas

    Following a site audit conducted on 24 May 2023 to 26 May 2023, the Commission made a decision on 26 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 26 June 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 24 May 2023 to 26 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Accreditation decision

    Following a site audit conducted on 18 December 2018 to 19 December 2018, the Commission made a decision on 21 January 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 09 July 2021. The period of accreditation of the service will expire on 07 March 2023.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 March 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 March 2019.

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  7. Assessment
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  8. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.