Cumberland View Aged Care - Whalley Drive

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ResidentialTingari Group Pty LtdSite ARCH-03196Service tingari group pty ltd::cumberland view aged care - whalley drive::wheelers hill::3150

Overview

Care typeResidential
Operational places178
RegionWheelers Hill (SA2)

Location

Wheelers Hill (SA2)

123-127 Whalley Drive, WHEELERS HILL, VIC, 3150

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance4
Quality measures3
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202634332
Feb 202644434
Oct 2025534
Aug 2025
May 2025
Jan 2025
Nov 202444343
Jul 202433333
May 202433433
Feb 202433433
Dec 202333433
Aug 202333332
May 202335131

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 31 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Following a site audit conducted on 30 May 2023 to 02 June 2023, the Commission made a decision on 07 August 2023 to re-accredit this service. The period of accreditation of the service will expire on 07 August 2026.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 30 May 2023 to 02 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 01 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 25 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Accreditation decision

    Following a site audit conducted on 02 July 2018 to 05 July 2018, the Commission made a decision on 01 August 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 05 March 2021. The period of accreditation of the service will expire on 25 September 2022.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 September 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 September 2018.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.