Timbrebongie House

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ResidentialTimbrebongie House LimitedSite ARCH-03545Service timbrebongie house limited::timbrebongie house::narromine::2821

Overview

Care typeResidential
Operational places47
RegionNarromine (SA2)

Location

Narromine (SA2)

134-138 Cathundril Street, NARROMINE, NSW, 2821

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4May 2025 — 4Aug 2025 — 4Feb 2026 — 4May 2026 — 55Overall
Compliance4
Quality measures4
Residents' experience5
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 94% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202654455
Feb 202644453
Oct 2025435
Aug 202544454
May 202544334
Jan 2025433
Nov 202444435
Jul 202444235
May 202443345
Feb 202443545
Dec 202343345
Aug 202343444
May 202333343

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
05 Apr 2023Accreditation decisionConsumer dignity and choiceCompliant
05 Apr 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
05 Apr 2023Accreditation decisionPersonal care and clinical careCompliant
05 Apr 2023Accreditation decisionServices and supports for daily livingNon-compliant
05 Apr 2023Accreditation decisionOrganisation’s service environmentCompliant
05 Apr 2023Accreditation decisionFeedback and complaintsCompliant
05 Apr 2023Accreditation decisionHuman resourcesNon-compliant
05 Apr 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 21/08/2024 to 22/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Prepared by K. Spurrell

    Following a site audit conducted on 28 February 2023 to 02 March 2023, the Commission made a decision on 05 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 05 April 2026.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 28 February 2023 to 02 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 1 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 01 January 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 January 2022.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 April 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 01 January 2019. The reconsideration decision and audit report is attached.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 April 2018.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.