St Mary's Aged Care

active
ResidentialTilburg Proprietary LimitedSite ARCH-03166Service tilburg proprietary limited::st mary's aged care::pelican waters::4551

Overview

Care typeResidential
Operational places90
RegionGolden Beach - Pelican Waters (SA2)

Location

Golden Beach - Pelican Waters (SA2)

31 Verdon Street, PELICAN WATERS, QLD, 4551

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures1
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645144
Feb 202645243
Oct 202545343
Aug 202545243
May 202545353
Jan 202545352
Nov 202445552
Jul 202445441
May 202445442
Feb 202445143
Dec 202345343
Aug 202345442
May 202335223

Compliance findings

10 recorded

DateTypeRequirementSeverityFindingStatus
04 Nov 2024Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
04 Nov 2024Assessment contact (performance assessment) – siteOrganisational governanceNot applicable
03 Dec 2022Accreditation decisionConsumer dignity and choiceCompliant
03 Dec 2022Accreditation decisionOngoing assessment and planning with consumersCompliant
03 Dec 2022Accreditation decisionPersonal care and clinical careCompliant
03 Dec 2022Accreditation decisionServices and supports for daily livingCompliant
03 Dec 2022Accreditation decisionOrganisation’s service environmentCompliant
03 Dec 2022Accreditation decisionFeedback and complaintsCompliant
03 Dec 2022Accreditation decisionHuman resourcesCompliant
03 Dec 2022Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Assessment contact (performance assessment) – site

    Prepared by P. Sherin

    source ↗
  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 02 October 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  3. Accreditation decision

    Prepared by G. Hope-Simpson

    Following a site audit conducted on 26 October 2022 to 28 October 2022, the Commission made a decision on 03 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 14 January 2026.

    source ↗
  4. Site audit Performance Report

    A site audit was conducted with this service on 26 October 2022 to 28 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  5. Accreditation decision

    Following a site audit conducted on 07 November 2018 to 09 November 2018, the Commission made a decision on 13 December 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 31 May 2021. The period of accreditation of the service will expire on 14 January 2023.

    source ↗
  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 January 2022.

    source ↗
  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 14 January 2019. The reconsideration decision and audit report is attached.

    source ↗
  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 August 2018.

    source ↗
  9. Assessment
    source ↗
  10. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.