Dural House Aged Care

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ResidentialThompson Health Care Pty LtdSite ARCH-03177Service thompson health care pty ltd::dural house aged care::dural::2158

Overview

Care typeResidential
Operational places145
RegionDural - Kenthurst - Wisemans Ferry (SA2)

Location

Dural - Kenthurst - Wisemans Ferry (SA2)

705-717 Old Northern Road, DURAL, NSW, 2158

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures1
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645143
Feb 202645242
Oct 202545242
Aug 202545343
May 202535341
Jan 202545334
Nov 202445534
Jul 202445434
May 202445344
Feb 202445343
Dec 202344544
Aug 202344543
May 202344543

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

8 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 04/06/2024 to 04/06/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Following a site audit conducted on 07 March 2023 to 09 March 2023, the Commission made a decision on 03 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 03 April 2026.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 07 March 2023 to 09 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 August 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 05 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 17 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  7. Accreditation decision

    Following an application for accreditation, the Commission made a decision on 05 February 2021 to accredit this commencing service. The period of accreditation of the service will expire on 05 February 2022.

    source ↗
  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.