Bowral House Nursing Home

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ResidentialThompson Health Care Pty LtdSite ARCH-03176Service thompson health care pty ltd::bowral house nursing home::bowral::2576

Overview

Care typeResidential
Operational places71
RegionBowral (SA2)

Location

Bowral (SA2)

87-89 Kangaloon Road, BOWRAL, NSW, 2576

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645344
Feb 202645344
Oct 202545442
Aug 202545345
May 202544542
Jan 202544544
Nov 202444544
Jul 202444343
May 202444533
Feb 202434433
Dec 202344533
Aug 202344434
May 202333434

Compliance findings

10 recorded

DateTypeRequirementSeverityFindingStatus
16 Dec 2024Site AuditConsumer dignity and choiceCompliant
16 Dec 2024Site AuditOngoing assessment and planning with consumersCompliant
16 Dec 2024Site AuditPersonal care and clinical careCompliant
16 Dec 2024Site AuditServices and supports for daily livingCompliant
16 Dec 2024Site AuditOrganisation’s service environmentCompliant
16 Dec 2024Site AuditFeedback and complaintsCompliant
16 Dec 2024Site AuditHuman resourcesCompliant
16 Dec 2024Site AuditOrganisational governanceCompliant
06 Sept 2023Assessment Contact - SiteConsumer dignity and choiceNot applicable
06 Sept 2023Assessment Contact - SitePersonal care and clinical careNot applicable

Accreditation & assessment timeline

13 events

  1. Accreditation decision

    Following a site audit conducted on 22/10/2024 to 24/10/2024, the Commission made a decision on 16/12/2024 to re-accredit this service. The period of accreditation of the service will expire on 07/04/2028.

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  2. Site Audit

    Prepared by Denise McDonald

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  3. Site audit Performance Report

    A site audit was conducted with this service on 22 October 2024 to 24 October 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment Contact - Site

    Prepared by E Woodley

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 10 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 01 March 2022 to 09 March 2022, the Commission made a decision on 07 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 07 April 2025.

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  7. Site audit Performance Report

    A site audit was conducted with this service on 01 March 2022 to 09 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 February 2021.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 February 2018.

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  13. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.