Beecroft House Aged Care

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ResidentialThompson Health Care No.2 Holdings Pty LtdSite ARCH-04608Service thompson health care no.2 holdings pty ltd::beecroft house aged care::beecroft::2119

Overview

Care typeResidential
Operational places77
RegionPennant Hills - Cheltenham (SA2)

Location

Pennant Hills - Cheltenham (SA2)

134 Beecroft Road, BEECROFT, NSW, 2119

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645344
Feb 202644443
Oct 202544343
Aug 2025424
May 202534341
Jan 202544543
Nov 202434332
Jul 202434432
May 202434333
Feb 202434333
Dec 202333422
Aug 202333423
May 202333422

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
16 Apr 2024Site AuditConsumer dignity and choiceCompliant
16 Apr 2024Site AuditOngoing assessment and planning with consumersCompliant
16 Apr 2024Site AuditPersonal care and clinical careCompliant
16 Apr 2024Site AuditServices and supports for daily livingCompliant
16 Apr 2024Site AuditOrganisation’s service environmentCompliant
16 Apr 2024Site AuditFeedback and complaintsCompliant
16 Apr 2024Site AuditHuman resourcesCompliant
16 Apr 2024Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 27 February 2024 to 29 February 2024, the Commission made a decision on 16 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 30 June 2027.

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  2. Site Audit

    Prepared by Denise McDonald

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  3. Site audit Performance Report

    A site audit was conducted with this service on 27 February 2024 to 29 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment

    Following an assessment contact conducted 21 September 2022, the Commission made a decision on 3 January 2023 that the service has demonstrated their actions have been effective in addressing the non-compliance against the Aged Care Quality Standards identified at the Site Audit undertaken 12 April 2022 to 14 April 2022.

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  5. Accreditation decision

    Following a site audit conducted on 12 April 2022 to 14 April 2022, the Commission made a decision on 30 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 30 June 2024.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 12 April 2022 to 14 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 August 2021.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 August 2018.

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  11. Assessment
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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.