CareGraph

Village Coorparoo Aged Care

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ResidentialThe Village Care Managers Pty LtdSite ARCH-04818Service the village care managers pty ltd::village coorparoo aged care::coorparoo::4151

Overview

ProviderThe Village Care Managers Pty Ltd
Care typeResidential
Operational places96
RegionCoorparoo (SA2)

Location

Coorparoo (SA2)

388 Cavendish Road, COORPAROO, QLD, 4151

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 5Nov 2024 — 5Jan 2025 — 4May 2025 — 5Aug 2025 — 5Oct 2025 — 5Feb 2026 — 5May 2026 — 55Overall
Compliance5
Quality measures4
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 94% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202655445
Feb 202655545
Oct 202555445
Aug 202555545
May 202555445
Jan 202545345
Nov 202455545
Jul 202455545
May 202445435
Feb 202445535
Dec 202345535
Aug 202345435
May 202345335

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
28 Mar 2023Accreditation decision––Consumer dignity and choiceCompliant
28 Mar 2023Accreditation decision––Ongoing assessment and planning with consumersCompliant
28 Mar 2023Accreditation decision––Personal care and clinical careCompliant
28 Mar 2023Accreditation decision––Services and supports for daily livingCompliant
28 Mar 2023Accreditation decision––Organisation’s service environmentCompliant
28 Mar 2023Accreditation decision––Feedback and complaintsCompliant
28 Mar 2023Accreditation decision––Human resourcesCompliant
28 Mar 2023Accreditation decision––Organisational governanceCompliant

Accreditation & assessment timeline

4 events

  1. Accreditation decision

    Prepared by M. Nassif

    Following a site audit conducted on 14 February 2023 to 16 February 2023, the Commission made a decision on 28 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 24 June 2026.

    source ↗
  2. Site audit Performance Report

    A site audit was conducted with this service on 14 February 2023 to 16 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  3. Accreditation decision

    Following a site audit conducted on 10 March 2020 to 12 March 2020, the Commission made a decision on 20 April 2020 to re-accredit this service. The period of accreditation of the service will expire on 24 June 2023. The Performance Report is attached.

    source ↗
  4. Assessment

    This is a new service and is accredited for one year until 24 June 2020. We made the decision on 24 June 2019.

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.