Blue Care Townsville Mt Louisa Aged Care Facility

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ResidentialThe Uniting Church in Australia Property Trust (Q.)Site ARCH-03758Service the uniting church in australia property trust (q.)::blue care townsville mt louisa aged care facility::mount louisa::4814

Overview

Care typeResidential
Operational places70
RegionMount Louisa (SA2)

Location

Mount Louisa (SA2)

489 Bayswater Road, MOUNT LOUISA, QLD, 4814

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Overall
Compliance
Quality measures
Residents' experience
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026
Feb 2026
Oct 2025
Aug 202545353
May 202545353
Jan 202545354
Nov 202445343
Jul 202445243
May 202445244
Feb 202445343
Dec 202345343
Aug 202345342
May 202345442

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 23 August 2022 to 25 August 2022, the Commission made a decision on 26 September 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 01 July 2025. The period of accreditation of the service will expire on 26 March 2026.

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  2. Accreditation decision

    Following a site audit conducted on 23 August 2022 to 25 August 2022, the Commission made a decision on 26 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 26 September 2025.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 23 August 2022 to 25 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 30 June 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 May 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 May 2018.

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  10. Assessment

    Following an audit we decided that this home met 41 of the 44 expected outcomes of the Accreditation Standards. This home remains accredited until 30 May 2015.

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Regulatory actions

0 recorded

No regulatory actions recorded.