Blue Care Toowoomba Residential Aged Care Facility

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ResidentialThe Uniting Church in Australia Property Trust (Q.)Site ARCH-03774Service the uniting church in australia property trust (q.)::blue care toowoomba residential aged care facility::toowoomba::4350

Overview

Care typeResidential
Operational places114
RegionMiddle Ridge (SA2)

Location

Middle Ridge (SA2)

256 Stenner Street, TOOWOOMBA, QLD, 4350

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Overall
Compliance
Quality measures
Residents' experience
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026
Feb 2026
Oct 2025
Aug 202544343
May 202544443
Jan 202544343
Nov 202444443
Jul 202434333
May 2024433
Feb 202434233
Dec 202334133
Aug 202333333
May 202333333

Compliance findings

11 recorded

DateTypeRequirementSeverityFindingStatus
08 Nov 2023Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
31 Aug 2023Assessment Contact - SiteHuman resourcesNot applicable
31 Aug 2023Assessment Contact - SitePersonal care and clinical careNon-compliant
01 Dec 2022Site AuditPersonal care and clinical careCompliant
01 Dec 2022Site AuditServices and supports for daily livingCompliant
01 Dec 2022Site AuditOrganisation’s service environmentCompliant
01 Dec 2022Site AuditFeedback and complaintsCompliant
01 Dec 2022Site AuditHuman resourcesCompliant
01 Dec 2022Site AuditOrganisational governanceCompliant
01 Dec 2022Site AuditConsumer dignity and choiceCompliant
01 Dec 2022Site AuditOngoing assessment and planning with consumersCompliant

Accreditation & assessment timeline

17 events

  1. Assessment contact (performance assessment) – site

    Prepared by K. Reed

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 24 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Assessment Contact - Site

    Prepared by K. Reed

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 09 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Following a site audit conducted on 08 November 2022 to 10 November 2022, the Commission made a decision on 01 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 20 April 2026.

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  6. Site Audit

    Prepared by K. Reed

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  7. Site audit Performance Report

    A site audit was conducted with this service on 08 November 2022 to 10 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Assessment contact Performance Report

    An assessment contact was conducted with this service on 25 October 2021 to 26 October 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  9. Accreditation decision

    Following a site audit conducted on 16 March 2021 to 18 March 2021, the Commission made a decision on 20 April 2021 to re-accredit this service. The period of accreditation of the service will expire on 20 April 2023.

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  10. Site audit Performance Report

    A site audit was conducted with this service on 16 March 2021 to 18 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  11. Assessment contact Performance Report

    An assessment contact was conducted with this service on 02 December 2020 to 03 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  12. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 June 2021.

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  13. Assessment contact Performance Report

    An assessment contact was conducted with this service on 06 August 2020 to 07 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 December 2020.

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  15. Assessment

    Following an audit we decided that this home met 41 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 06 December 2017.

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  16. Assessment
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  17. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.