Blue Care Mackay Homefield Aged Care Facility

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ResidentialThe Uniting Church in Australia Property Trust (Q.)Site ARCH-03771Service the uniting church in australia property trust (q.)::blue care mackay homefield aged care facility::mackay::4740

Overview

Care typeResidential
Operational places74
RegionWest Mackay (SA2)

Location

West Mackay (SA2)

97 George Street, MACKAY, QLD, 4740

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 2Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Overall
Compliance
Quality measures
Residents' experience
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026
Feb 2026
Oct 2025
Aug 202534333
May 202534332
Jan 202534232
Nov 202434333
Jul 202434332
May 202433333
Feb 202433333
Dec 202323132
Aug 202333332
May 202333333

Compliance findings

21 recorded

DateTypeRequirementSeverityFindingStatus
05 Feb 2024Assessment contact (performance assessment) – siteOrganisational governanceNot applicable
05 Feb 2024Assessment contact (performance assessment) – siteOngoing assessment and planning with consumersNot applicable
05 Feb 2024Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
21 Nov 2023Assessment contact (performance assessment) – siteHuman resourcesNot applicable
21 Nov 2023Assessment contact (performance assessment) – siteOrganisational governance NotCompliant
21 Nov 2023Assessment contact (performance assessment) – siteOngoing assessment and planning with consumers NotCompliant
21 Nov 2023Assessment contact (performance assessment) – siteConsumer dignity and choiceNot applicable
21 Nov 2023Assessment contact (performance assessment) – sitePersonal care and clinical care NotCompliant
21 Nov 2023Assessment contact (performance assessment) – siteFeedback and complaintsNot applicable
14 June 2023Site AuditConsumer dignity and choiceNon-compliant
14 June 2023Site AuditOngoing assessment and planning with consumersNon-compliant
14 June 2023Site AuditPersonal care and clinical careNon-compliant
14 June 2023Site AuditServices and supports for daily livingCompliant
14 June 2023Site AuditOrganisation’s service environmentCompliant
14 June 2023Site AuditFeedback and complaintsNon-compliant
14 June 2023Site AuditHuman resourcesNon-compliant
14 June 2023Site AuditOrganisational governanceNon-compliant
01 Nov 2022Assessment Contact - SiteOngoing assessment and planning with consumersNot applicable
01 Nov 2022Assessment Contact - SitePersonal care and clinical careNot applicable
01 Nov 2022Assessment Contact - SiteHuman resourcesNot applicable
01 Nov 2022Assessment Contact - SiteOrganisational governanceNot applicable

Accreditation & assessment timeline

18 events

  1. Accreditation decision

    Following a site audit conducted on 09 September 2022 to 11 September 2022, the Commission made a decision on 06 October 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 01 July 2025. The period of accreditation of the service will expire on 06 April 2026.

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  2. Assessment contact (performance assessment) – site

    Prepared by Kimberley Reed

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 10 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Assessment contact (performance assessment) – site

    Prepared by K. Reed

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 24 October 2023 to 25 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 09 May 2023 to 11 May 2023, the Commission made a decision on 14 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 06 October 2025.

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  7. Site Audit

    Prepared by K. Reed

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  8. Site audit Performance Report

    A site audit was conducted with this service on 09 May 2023 to 11 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  9. Assessment Contact - Site

    Prepared by K. Reed

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  10. Assessment contact Performance Report

    An assessment contact was conducted with this service on 11 October 2022 to 12 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  11. Assessment contact Performance Report

    An assessment contact was conducted with this service on 02 March 2022 to 03 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  12. Accreditation decision

    Following a site audit conducted on 17 August 2021 to 19 August 2021, the Commission made a decision on 06 October 2021 to re-accredit this service. The period of accreditation of the service will expire on 06 October 2023.

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  13. Site audit Performance Report

    A site audit was conducted with this service on 17 August 2021 to 19 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  14. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  15. Assessment contact Performance Report

    An assessment contact was conducted with this service on 09 February 2021 to 10 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  16. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 May 2021.

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  17. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 May 2018.

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  18. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.