Blue Care Lowood Glenwood Aged Care Facility

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ResidentialThe Uniting Church in Australia Property Trust (Q.)Site ARCH-03744Service the uniting church in australia property trust (q.)::blue care lowood glenwood aged care facility::lowood::4311

Overview

Care typeResidential
Operational places30
RegionLowood (SA2)

Location

Lowood (SA2)

49 Main Street, LOWOOD, QLD, 4311

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 5Dec 2023 — 5Feb 2024 — 5May 2024 — 5Jul 2024 — 5Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Overall
Compliance
Quality measures
Residents' experience
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026
Feb 2026
Oct 2025
Aug 202545535
May 202545335
Jan 202545335
Nov 202445335
Jul 202455445
May 202455445
Feb 202455445
Dec 202355545
Aug 202355445
May 202345345

Compliance findings

12 recorded

DateTypeRequirementSeverityFindingStatus
23 Dec 2024Site AuditOrganisational governanceCompliant
23 Dec 2024Site AuditServices and supports for daily livingCompliant
23 Dec 2024Site AuditOrganisation’s service environmentCompliant
23 Dec 2024Site AuditFeedback and complaintsCompliant
23 Dec 2024Site AuditHuman resourcesCompliant
23 Dec 2024Site AuditConsumer dignity and choiceCompliant
23 Dec 2024Site AuditOngoing assessment and planning with consumersCompliant
23 Dec 2024Site AuditPersonal care and clinical careCompliant
30 Jan 2023Assessment Contact - DeskFeedback and complaintsNot applicable
30 Jan 2023Assessment Contact - DeskHuman resourcesNot applicable
30 Jan 2023Assessment Contact - DeskOrganisational governanceNot applicable
30 Jan 2023Assessment Contact - DeskServices and supports for daily livingNot applicable

Accreditation & assessment timeline

14 events

  1. Accreditation decision

    Following a site audit conducted on 26/11/2024 to 28/11/2024, the Commission made a decision on 23/12/2024 to re-accredit this service. The period of accreditation of the service will expire on 07/04/2028.

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  2. Site Audit

    Prepared by Grace Hope-Simpson

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  3. Site audit Performance Report

    A site audit was conducted with this service on 26 November 2024 to 28 November 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment Contact - Desk

    Prepared by G. Cain

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 05 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 14 February 2022 to 16 February 2022, the Commission made a decision on 07 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 07 April 2025.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Site audit Performance Report

    A site audit was conducted with this service on 14 February 2022 to 16 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment contact Performance Report

    An assessment contact was conducted with this service on 18 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 October 2021.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 October 2018.

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  13. Assessment
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  14. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.