Blue Care Hollingsworth Elders Village

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ResidentialThe Uniting Church in Australia Property Trust (Q.)Site ARCH-03761Service the uniting church in australia property trust (q.)::blue care hollingsworth elders village::cairns::4870

Overview

ProviderThe Uniting Church in Australia Property Trust (Q.)

Care typeResidential

Operational places42

RegionWestcourt - Bungalow (SA2)

Location

Westcourt - Bungalow (SA2)

269 Hartley Street, CAIRNS, QLD, 4870

Star ratings

Latest — May 2026

–Overall

Compliance–

Quality measures–

Residents' experience–

Staffing–

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	–	–	–	–	–
Feb 2026	–	–	–	–	–
Oct 2025	–	–	–	–	–
Aug 2025	4	5	2	3	4
May 2025	4	5	3	3	4
Jan 2025	4	5	4	3	3
Nov 2024	4	5	4	3	3
Jul 2024	4	5	3	4	3
May 2024	4	5	5	4	3
Feb 2024	4	5	3	4	3
Dec 2023	4	5	3	4	4
Aug 2023	4	5	4	3	3
May 2023	4	5	5	3	5

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
03 Mar 2023	Site Audit	–	–	Consumer dignity and choice	Compliant
03 Mar 2023	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
03 Mar 2023	Site Audit	–	–	Personal care and clinical care	Compliant
03 Mar 2023	Site Audit	–	–	Services and supports for daily living	Compliant
03 Mar 2023	Site Audit	–	–	Organisation’s service environment	Compliant
03 Mar 2023	Site Audit	–	–	Feedback and complaints	Compliant
03 Mar 2023	Site Audit	–	–	Human resources	Compliant
03 Mar 2023	Site Audit	–	–	Organisational governance	Compliant

Accreditation & assessment timeline

9 events

Accreditation decisionMar 7, 2023
Following a site audit conducted on 07 February 2023 to 09 February 2023, the Commission made a decision on 03 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 03 March 2026.
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Site AuditMar 3, 2023
Prepared by D McDonald
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Site audit Performance ReportFeb 9, 2023
A site audit was conducted with this service on 07 February 2023 to 09 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Exceptional CircumstancesNov 28, 2022
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 27 June 2023 The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Assessment contact Performance ReportJul 16, 2020
An assessment contact was conducted with this service on 16 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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AssessmentOct 31, 2019
Following a site audit the Commission made a decision on 02 December 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 27 December 2022.
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AssessmentOct 6, 2016
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 December 2019.
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AssessmentSep 25, 2013
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AssessmentDec 21, 2012
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Regulatory actions

0 recorded

No regulatory actions recorded.