Uniting Westmead

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ResidentialThe Uniting Church in Australia Property Trust (NSW)Site ARCH-04322Service the uniting church in australia property trust (nsw)::uniting westmead::westmead::2145

Overview

Care typeResidential
Operational places114
RegionNorthmead (SA2)

Location

Northmead (SA2)

1 Caroline Street, WESTMEAD, NSW, 2145

Star ratings

Latest — May 2026

May 2023 — 2Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance4
Quality measures4
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202644443
Feb 202644443
Oct 202544543
Aug 202534333
May 202534532
Jan 202544533
Nov 202434432
Jul 202434332
May 202433332
Feb 202433332
Dec 202333533
Aug 202333433
May 202322333

Compliance findings

15 recorded

DateTypeRequirementSeverityFindingStatus
11 Apr 2024Accreditation decisionConsumer dignity and choiceCompliant
11 Apr 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
11 Apr 2024Accreditation decisionPersonal care and clinical careCompliant
11 Apr 2024Accreditation decisionServices and supports for daily livingCompliant
11 Apr 2024Accreditation decisionOrganisation’s service environmentCompliant
11 Apr 2024Accreditation decisionFeedback and complaintsCompliant
11 Apr 2024Accreditation decisionHuman resourcesCompliant
11 Apr 2024Accreditation decisionOrganisational governanceCompliant
15 Dec 2022Site audit Performance ReportOngoing assessment and planning with consumersNon-compliant
15 Dec 2022Site audit Performance ReportPersonal care and clinical careNon-compliant
15 Dec 2022Site audit Performance ReportServices and supports for daily livingNon-compliant
15 Dec 2022Site audit Performance ReportOrganisation’s service environmentNon-compliant
15 Dec 2022Site audit Performance ReportFeedback and complaintsNon-compliant
15 Dec 2022Site audit Performance ReportHuman resourcesNon-compliant
15 Dec 2022Site audit Performance ReportOrganisational governanceNon-compliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Prepared by Patricia Golledge

    Following a site audit conducted on 05 March 2024 to 07 March 2024, the Commission made a decision on 11 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 02 August 2027.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 05 March 2024 to 07 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 01 August 2023 to 03 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 17 October 2022 to 21 October 2022, the Commission made a decision on 15 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 02 August 2024.

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  5. Site audit Performance Report

    Prepared by G. Hope-Simpson

    A site audit was conducted with this service on 17 October 2022 to 21 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 14 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 10 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Accreditation decision

    Following a site audit conducted on 11 to 13 December 2019, the Commission made a decision on 24 January 2020 to re-accredit this service. The period of accreditation of the service will expire on 2 February 2023. The Performance Report is attached.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 February 2020.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.