Uniting Springwood

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ResidentialThe Uniting Church in Australia Property Trust (NSW)Site ARCH-04350Service the uniting church in australia property trust (nsw)::uniting springwood::springwood::2777

Overview

Care typeResidential
Operational places136
RegionSpringwood - Winmalee (SA2)

Location

Springwood - Winmalee (SA2)

2 Lewin Street, SPRINGWOOD, NSW, 2777

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 3May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202634333
Oct 202534233
Aug 202534233
May 202534432
Jan 202534432
Nov 202434232
Jul 202434332
May 202434232
Feb 202433233
Dec 202333332
Aug 202333433
May 202333133

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
18 Jan 2023Accreditation decisionConsumer dignity and choiceNon-compliant
18 Jan 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
18 Jan 2023Accreditation decisionPersonal care and clinical careCompliant
18 Jan 2023Accreditation decisionServices and supports for daily livingCompliant
18 Jan 2023Accreditation decisionOrganisation’s service environmentCompliant
18 Jan 2023Accreditation decisionFeedback and complaintsCompliant
18 Jan 2023Accreditation decisionHuman resourcesNon-compliant
18 Jan 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 16 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Prepared by James Howard

    Following a site audit conducted on 15 November 2022 to 18 November 2022, the Commission made a decision on 18 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 18 January 2026.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 15 November 2022 to 18 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 06 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 05 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Accreditation decision

    Following a site audit conducted on 16 May 2018 to 18 May 2018, the Commission made a decision on 19 June 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 18 December 2020. The period of accreditation of the service will expire on 05 August 2022.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 August 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 August 2018.

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  9. Assessment
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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.