Uniting Salamander Bay

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ResidentialThe Uniting Church in Australia Property Trust (NSW)Site ARCH-04372Service the uniting church in australia property trust (nsw)::uniting salamander bay::salamander bay::2317

Overview

Care typeResidential
Operational places60
RegionNelson Bay Peninsula (SA2)

Location

Nelson Bay Peninsula (SA2)

4 Muller Street, SALAMANDER BAY, NSW, 2317

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures2
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645244
Feb 202645343
Oct 202545253
Aug 202545353
May 202545353
Jan 202545354
Nov 202445242
Jul 202445342
May 202445342
Feb 202435341
Dec 202335241
Aug 202335341
May 202345441

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
08 Aug 2023Accreditation decisionConsumer dignity and choiceCompliant
08 Aug 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
08 Aug 2023Accreditation decisionPersonal care and clinical careCompliant
08 Aug 2023Accreditation decisionServices and supports for daily livingCompliant
08 Aug 2023Accreditation decisionOrganisation’s service environmentCompliant
08 Aug 2023Accreditation decisionFeedback and complaintsCompliant
08 Aug 2023Accreditation decisionHuman resourcesCompliant
08 Aug 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

8 events

  1. Accreditation decision

    Prepared by A. Douglas

    Following a site audit conducted on 27 June 2023 to 29 June 2023, the Commission made a decision on 08 August 2023 to re-accredit this service. The period of accreditation of the service will expire on 16 October 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 27 June 2023 to 29 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 26 February 2019 to 27 February 2019, the Commission made a decision 2 April 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 04 March 2022. The period of accreditation of the service will expire on 16 October 2023.

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  4. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 16 April 2022.

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  5. Assessment

    Following a site audit conducted on 29 January 2018 to 30 January 2018, a delegate of the CEO of the Australian Aged Care Quality Agency made a decision on 3 April 2018 to re-accredit this service. The period of accreditation of the service will expire on 16 April 2019. The approved provider of the service meets 44 of the 44 expected outcomes of the Accreditation Standards.

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  6. Serious risk decision

    On 2 January 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that The Uniting Church in Australia Property Trust (NSW) failed to meet one of more expected outcomes in the Accreditation Standards in relation to Uniting Salamander Bay and that this failure has placed, or may place, the safety, health or wellbeing of a care recipient of the service at serious risk. The Department of Health has been notified of the risk. The Quality Agency will continue to monitor the performance of the service including through unannounced visits.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 16 April 2018.

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  8. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.