Uniting Pacifica Nambucca Heads
activeOverview
Location
Nambucca Heads (SA2)
15 Short Street, NAMBUCCA HEADS, NSW, 2448
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 04 Nov 2022 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 04 Nov 2022 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 04 Nov 2022 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 04 Nov 2022 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 04 Nov 2022 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 04 Nov 2022 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 04 Nov 2022 | Accreditation decision | – | – | Human resources | Compliant |
| 04 Nov 2022 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
9 events
- Accreditation decision
Following a site audit conducted on 11 October 2022 to 13 October 2022, the Commission made a decision on 04 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 04 November 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 11 October 2022 to 13 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 18 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 October 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 October 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.