Uniting Northaven Turramurra

active
ResidentialThe Uniting Church in Australia Property Trust (NSW)Site ARCH-04370Service the uniting church in australia property trust (nsw)::uniting northaven turramurra::turramurra::2074

Overview

Care typeResidential
Operational places80
RegionTurramurra (SA2)

Location

Turramurra (SA2)

1322 Pacific Highway, TURRAMURRA, NSW, 2074

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures4
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645433
Feb 202645333
Oct 202545433
Aug 202545533
May 202545333
Jan 202545333
Nov 202445432
Jul 202445432
May 202445432
Feb 202435331
Dec 202335522
Aug 202335422
May 202335522

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
28 May 2023Accreditation decisionConsumer dignity and choiceCompliant
28 May 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
28 May 2023Accreditation decisionPersonal care and clinical careCompliant
28 May 2023Accreditation decisionServices and supports for daily livingCompliant
28 May 2023Accreditation decisionOrganisation’s service environmentCompliant
28 May 2023Accreditation decisionFeedback and complaintsCompliant
28 May 2023Accreditation decisionHuman resourcesCompliant
28 May 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Prepared by E. Blance

    Following a site audit conducted on 01 May 2023 to 03 May 2023, the Commission made a decision on 28 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 28 May 2026.

    source ↗
  2. Site audit Performance Report

    A site audit was conducted with this service on 01 May 2023 to 03 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 August 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  4. Accreditation decision

    Following a site audit conducted on 31 October 2018 to 02 November 2018, the Commission made a decision on 09 December 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 05 July 2021. The period of accreditation of the service will expire on 28 February 2023.

    source ↗
  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 February 2022.

    source ↗
  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 June 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 28 February 2019. The reconsideration decision and audit report is attached.

    source ↗
  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 June 2018.

    source ↗
  8. Assessment
    source ↗
  9. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.