Uniting Nareen Gardens Bateau Bay

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ResidentialThe Uniting Church in Australia Property Trust (NSW)Site ARCH-04344Service the uniting church in australia property trust (nsw)::uniting nareen gardens bateau bay::bateau bay::2261

Overview

Care typeResidential
Operational places195
RegionBateau Bay - Killarney Vale (SA2)

Location

Bateau Bay - Killarney Vale (SA2)

5 Yakalla Street, BATEAU BAY, NSW, 2261

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645342
Feb 202645343
Oct 202545343
Aug 202545343
May 202545342
Jan 202545442
Nov 202445442
Jul 202445342
May 202445344
Feb 202445144
Dec 202345443
Aug 202334332
May 202334431

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
18 Sept 2024Accreditation decisionConsumer dignity and choiceCompliant
18 Sept 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
18 Sept 2024Accreditation decisionPersonal care and clinical careCompliant
18 Sept 2024Accreditation decisionServices and supports for daily livingCompliant
18 Sept 2024Accreditation decisionOrganisation’s service environmentCompliant
18 Sept 2024Accreditation decisionFeedback and complaintsCompliant
18 Sept 2024Accreditation decisionHuman resourcesCompliant
18 Sept 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Prepared by Katherine Richards

    Following a site audit conducted on 06/08/2024 to 09/08/2024, the Commission made a decision on 18/09/2024 to re-accredit this service. The period of accreditation of the service will expire on 06/01/2028

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  2. Site audit Performance Report

    A site audit was conducted with this service on 06/08/2024 to 09/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 30 November 2021 to 02 December 2021, the Commission made a decision on 06 January 2022 to re-accredit this service. The period of accreditation of the service will expire on 06 January 2025.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 30 November 2021 to 02 December 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 March 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 September 2020.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 September 2017.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.