Uniting Mingaletta Port Macquarie

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ResidentialThe Uniting Church in Australia Property Trust (NSW)Site ARCH-04324Service the uniting church in australia property trust (nsw)::uniting mingaletta port macquarie::port macquarie::2444

Overview

Care typeResidential
Operational places110
RegionPort Macquarie - West (SA2)

Location

Port Macquarie - West (SA2)

7 Sherwood Road, PORT MACQUARIE, NSW, 2444

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 3May 2026 — 44Overall
Compliance5
Quality measures1
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645134
Feb 202635133
Oct 202545343
Aug 202545543
May 202545143
Jan 202545343
Nov 202445333
Jul 202435332
May 202435232
Feb 202435332
Dec 202345333
Aug 202345334
May 202334333

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
01 Feb 2023Accreditation decisionConsumer dignity and choiceCompliant
01 Feb 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
01 Feb 2023Accreditation decisionPersonal care and clinical careCompliant
01 Feb 2023Accreditation decisionServices and supports for daily livingCompliant
01 Feb 2023Accreditation decisionOrganisation’s service environmentCompliant
01 Feb 2023Accreditation decisionFeedback and complaintsCompliant
01 Feb 2023Accreditation decisionHuman resourcesCompliant
01 Feb 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 19 June 2024 to 20 June 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Prepared by K. Spurrell

    Following a site audit conducted on 13 December 2022 to 15 December 2022, the Commission made a decision on 01 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 01 February 2026.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 13 December 2022 to 15 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 01 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 November 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 November 2018.

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  9. Assessment
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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.