Uniting Kingscliff

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ResidentialThe Uniting Church in Australia Property Trust (NSW)Site ARCH-04356Service the uniting church in australia property trust (nsw)::uniting kingscliff::kingscliff::2487

Overview

Care typeResidential
Operational places112
RegionKingscliff - Fingal Head (SA2)

Location

Kingscliff - Fingal Head (SA2)

24 A Kingscliff Street, KINGSCLIFF, NSW, 2487

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures2
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645234
Feb 202645343
Oct 202545244
Aug 202545343
May 202544442
Jan 202544343
Nov 202444343
Jul 202444343
May 202444343
Feb 202434242
Dec 202334342
Aug 202334342
May 202333442

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
03 Mar 2025Accreditation decisionConsumer dignity and choiceCompliant
03 Mar 2025Accreditation decisionOngoing assessment and planning with consumersCompliant
03 Mar 2025Accreditation decisionPersonal care and clinical careCompliant
03 Mar 2025Accreditation decisionServices and supports for daily livingCompliant
03 Mar 2025Accreditation decisionOrganisation’s service environmentCompliant
03 Mar 2025Accreditation decisionFeedback and complaintsCompliant
03 Mar 2025Accreditation decisionHuman resourcesCompliant
03 Mar 2025Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Prepared by James Howard

    Following a site audit conducted on 21/01/2025 to 23/01/2025, the Commission made a decision on 03/03/2025 to re-accredit this service. The period of accreditation of the service will expire on 25/05/2028.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 21/01/2025 to 23/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 03 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 05 April 2022 to 08 April 2022, the Commission made a decision on 25 May 2022 to re-accredit this service. The period of accreditation of the service will expire on 25 May 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 05 April 2022 to 08 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 July 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 July 2018.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.