Uniting Hawkesbury Richmond
activeOverview
Location
Richmond - Clarendon (SA2)
23-25 Chapel Street, RICHMOND, NSW, 2753
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 08 Apr 2023 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 08 Apr 2023 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 08 Apr 2023 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 08 Apr 2023 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 08 Apr 2023 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 08 Apr 2023 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 08 Apr 2023 | Accreditation decision | – | – | Human resources | Compliant |
| 08 Apr 2023 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
12 events
- Accreditation decision
Following a site audit conducted on 22 February 2023 to 24 February 2023, the Commission made a decision on 08 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 08 April 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 22 February 2023 to 24 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 30 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 16 February 2021 to 17 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 29 September 2020 to 01 October 2020, the Commission made a decision on 11 December 2020 to re-accredit this service. The period of accreditation of the service will expire on 30 June 2022.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 29 September 2020 to 01 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment
Decision regarding accreditation Following a review audit conducted on 17 February 2020 to 20 February 2020, the Commission made a decision on 03 April 2020 not to revoke the accreditation of this service. The period of accreditation of the service has not been varied and will expire on 31 December 2020. The Performance Report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 December 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 December 2017.
source ↗ - Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.