Uniting Crookwell

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ResidentialThe Uniting Church in Australia Property Trust (NSW)Site ARCH-04387Service the uniting church in australia property trust (nsw)::uniting crookwell::crookwell::2583

Overview

Care typeResidential
Operational places45
RegionGoulburn Surrounds (SA2)

Location

Goulburn Surrounds (SA2)

71 Laggan Road, CROOKWELL, NSW, 2583

Star ratings

Latest — May 2026

Dec 2023 — 4Feb 2024 — 4May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures2
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645244
Feb 202645343
Oct 202534143
Aug 202534333
May 202534333
Jan 202544235
Nov 202434433
Jul 202434433
May 202434433
Feb 202444434
Dec 202344434
Aug 2023
May 2023

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
08 Nov 2022Accreditation decisionConsumer dignity and choiceCompliant
08 Nov 2022Accreditation decisionOngoing assessment and planning with consumersNon-compliant
08 Nov 2022Accreditation decisionPersonal care and clinical careNon-compliant
08 Nov 2022Accreditation decisionServices and supports for daily livingNon-compliant
08 Nov 2022Accreditation decisionOrganisation’s service environmentCompliant
08 Nov 2022Accreditation decisionFeedback and complaintsCompliant
08 Nov 2022Accreditation decisionHuman resourcesNon-compliant
08 Nov 2022Accreditation decisionOrganisational governanceNon-compliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Prepared by D McDonald

    Following a site audit conducted on 19 September 2022 to 21 September 2022, the Commission made a decision on 08 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 08 November 2025.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 19 September 2022 to 21 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 July 2021.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 July 2018.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.