Uniting Caroona Yamba

active
ResidentialThe Uniting Church in Australia Property Trust (NSW)Site ARCH-04328Service the uniting church in australia property trust (nsw)::uniting caroona yamba::yamba::2464

Overview

Care typeResidential
Operational places98
RegionMaclean - Yamba - Iluka (SA2)

Location

Maclean - Yamba - Iluka (SA2)

4 Freeburn Street, YAMBA, NSW, 2464

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645344
Feb 202645243
Oct 202545234
Aug 202545334
May 202545433
Jan 202545433
Nov 202445433
Jul 202445442
May 202445342
Feb 202445343
Dec 202345342
Aug 202345443
May 202335431

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
09 May 2024Accreditation decisionConsumer dignity and choiceCompliant
09 May 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
09 May 2024Accreditation decisionPersonal care and clinical careCompliant
09 May 2024Accreditation decisionServices and supports for daily livingCompliant
09 May 2024Accreditation decisionOrganisation’s service environmentCompliant
09 May 2024Accreditation decisionFeedback and complaintsCompliant
09 May 2024Accreditation decisionHuman resourcesCompliant
09 May 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Prepared by Patricia Golledge

    Following a site audit conducted on 02 April 2024 to 04 April 2024, the Commission made a decision on 09 May 2024 to re-accredit this service. The period of accreditation of the service will expire on 18 June 2027.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 02 April 2024 to 04 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 27 April 2021 to 30 April 2021, the Commission made a decision on 18 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 18 June 2024.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 December 2021.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 27 April 2021 to 30 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 June 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 December 2020.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 December 2017.

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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.