Uniting Berry

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ResidentialThe Uniting Church in Australia Property Trust (NSW)Site ARCH-04357Service the uniting church in australia property trust (nsw)::uniting berry::berry::2535

Overview

Care typeResidential
Operational places106
RegionBerry - Kangaroo Valley (SA2)

Location

Berry - Kangaroo Valley (SA2)

10 Victoria Street, BERRY, NSW, 2535

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 2May 2024 — 2Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 3May 2026 — 33Overall
Compliance4
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 0% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202634333
Feb 202634333
Oct 202534133
Aug 202534333
May 202534332
Jan 202544533
Nov 202434333
Jul 202433433
May 202423132
Feb 202423132
Dec 202333133
Aug 202333532
May 202334531

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
21 Nov 2023Accreditation decisionConsumer dignity and choiceCompliant
21 Nov 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
21 Nov 2023Accreditation decisionPersonal care and clinical careCompliant
21 Nov 2023Accreditation decisionServices and supports for daily livingCompliant
21 Nov 2023Accreditation decisionOrganisation’s service environmentCompliant
21 Nov 2023Accreditation decisionFeedback and complaintsCompliant
21 Nov 2023Accreditation decisionHuman resourcesCompliant
21 Nov 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

16 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 01/05/2024 to 01/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Prepared by Patricia Golledge

    Following a site audit conducted on 27 September 2023 to 29 September 2023, the Commission made a decision on 21 November 2023 to re-accredit this service. The period of accreditation of the service will expire on 27 January 2027.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 27 September 2023 to 29 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 03 July 2023 to 05 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Following a site audit conducted on 30 November 2021 to 02 December 2021, the Commission made a decision on 27 January 2022 to re-accredit this service. The period of accreditation of the service will expire on 27 January 2024.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 April 2021.

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  9. Compliance update

    Following an assessment contact conducted on 16 January 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

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  10. Assessment

    Following a site audit the Commission made a decision on 09 October 2019 that this service met seven of the eight Aged Care Quality Standards. The service is re-accredited for one year until 26 October 2020.

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  11. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 19 June 2019 at Bupa Berry to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards

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  12. Assessment

    Following an audit we decided that this home met 31 of the 44 expected outcomes of the Accreditation Standards and would be accredited for six months until 26 October 2019.

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  13. Accreditation decision

    Following a review audit conducted on 30 October 2018 to 9 November 2018, a delegate of the Aged Care Quality and Safety Commissioner made a decision on 31 January 2019 to revoke accreditation of this service. The period of accreditation of the service will expire on 31 March 2019. The approved provider of the service meets 10 of the 44 expected outcomes of the Accreditation Standards. The Review Audit Report is attached.

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  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 August 2020.

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  15. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 August 2017.

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  16. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.