Uniting Bernard Austin Lodge Liverpool
activeOverview
Location
Liverpool - West (SA2)
14 Boundary Road, LIVERPOOL, NSW, 2170
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 07 Feb 2025 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 07 Feb 2025 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 07 Feb 2025 | Accreditation decision | – | – | Personal care and clinical care Not | Compliant |
| 07 Feb 2025 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 07 Feb 2025 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 07 Feb 2025 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 07 Feb 2025 | Accreditation decision | – | – | Human resources | Compliant |
| 07 Feb 2025 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
13 events
- Assessment
The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 4 July 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.
source ↗ - Accreditation decision
Following a site audit conducted on 07/01/2025 to 09/01/2025, the Commission made a decision on 07/02/2025 to re-accredit this service. The period of accreditation of the service will expire on 30/05/2028.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 07 January 2025 to 09 January 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 23 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 20 April 2022 to 22 April 2022, the Commission made a decision on 30 May 2022 to re-accredit this service. The period of accreditation of the service will expire on 30 May 2025.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 20 April 2022 to 22 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 June 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 December 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 December 2017.
source ↗ - Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.