Uniting Bankstown

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ResidentialThe Uniting Church in Australia Property Trust (NSW)Site ARCH-04369Service the uniting church in australia property trust (nsw)::uniting bankstown::bankstown::2200

Overview

Care typeResidential
Operational places63
RegionBankstown - North (SA2)

Location

Bankstown - North (SA2)

41 Meredith Street, BANKSTOWN, NSW, 2200

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645342
Feb 202645533
Oct 202545533
Aug 202545533
May 202545533
Jan 202545432
Nov 202445432
Jul 202435332
May 202435332
Feb 202435341
Dec 202345342
Aug 202345542
May 202335431

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
01 Aug 2023Accreditation decisionConsumer dignity and choiceCompliant
01 Aug 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
01 Aug 2023Accreditation decisionPersonal care and clinical careCompliant
01 Aug 2023Accreditation decisionServices and supports for daily livingCompliant
01 Aug 2023Accreditation decisionOrganisation’s service environmentCompliant
01 Aug 2023Accreditation decisionFeedback and complaintsCompliant
01 Aug 2023Accreditation decisionHuman resourcesCompliant
01 Aug 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Prepared by A. Douglas

    Following a site audit conducted on 13 June 2023 to 15 June 2023, the Commission made a decision on 01 August 2023 to re-accredit this service. The period of accreditation of the service will expire on 01 August 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 13 June 2023 to 15 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 05 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Accreditation decision

    Following a site audit conducted on 03 July 2018 to 04 July 2018, the Commission made a decision on 15 August 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 25 February 2021. The period of accreditation of the service will expire on 05 October 2022.

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  6. Assessment
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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 October 2018.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.