Crowley Retirement Village
activeOverview
Location
Ballina (SA2)
154 Cherry Street, BALLINA, NSW, 2478
Star ratings
Latest — May 2026
Compliance findings
0 recorded
No findings recorded.
Accreditation & assessment timeline
22 events
- Assessment
The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 20/08/2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.
source ↗ - Assessment
The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 20/08/2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 05/06/2024 to 05/06/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 04/06/2024 to 04/06/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 21 March 2023 to 23 March 2023, the Commission made a decision on 21 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 21 April 2026.
source ↗ - Accreditation decision
Following a site audit conducted on 21 March 2023 to 23 March 2023, the Commission made a decision on 21 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 21 April 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 21 March 2023 to 23 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 21 March 2023 to 23 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 11 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 11 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 09 October 2018 to 11 October 2018, the Commission made a decision on 15 November 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 03 June 2021. The period of accreditation of the service will expire on 11 January 2023.
source ↗ - Accreditation decision
Following a site audit conducted on 09 October 2018 to 11 October 2018, the Commission made a decision on 15 November 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 31 May 2021. The period of accreditation of the service will expire on 11 January 2023.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 January 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 January 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 11 January 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 August 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 11 January 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 August 2018.
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Regulatory actions
0 recorded
No regulatory actions recorded.