Elizabeth Jenkins Place Aged Care Plus Centre

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ResidentialThe Salvation Army (NSW) Property TrustSite ARCH-04292Service the salvation army (nsw) property trust::elizabeth jenkins place aged care plus centre::collaroy::2097

Overview

Care typeResidential
Operational places126
RegionCollaroy - Collaroy Plateau (SA2)

Location

Collaroy - Collaroy Plateau (SA2)

8 Homestead Avenue, COLLAROY, NSW, 2097

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645334
Feb 202645433
Oct 202545443
Aug 202545543
May 202545442
Jan 202545343
Nov 202435332
Jul 202445432
May 202445432
Feb 202434332
Dec 202334331
Aug 202344533
May 202334331

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

14 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 03 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Following a site audit conducted on 14 February 2023 to 16 February 2023, the Commission made a decision on 28 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 28 March 2026.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 14 February 2023 to 16 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 18 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 10 February 2021 to 11 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Accreditation decision

    Following a site audit conducted on 12 October 2020 to 15 October 2020, the Commission made a decision on 18 December 2020 to re-accredit this service. The period of accreditation of the service will expire on 18 December 2021.

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  9. Site audit Performance Report

    A site audit was conducted with this service on 12 October 2020 to 15 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  10. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 February 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  11. Serious risk decision

    Following an assessment contact conducted on 23 April 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that The Salvation Army (NSW) Property Trust failed to meet one expected outcome in the Accreditation Standards in relation to Elizabeth Jenkins Place Aged Care Plus Centre. On 29 May 2019 a decision was made that failure to meet one of these expected outcomes has placed the safety, health or wellbeing of a consumer of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 26 August 2020.

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  13. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 26 August 2017.

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  14. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.