Bethany Aged Care Plus Centre

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ResidentialThe Salvation Army (NSW) Property TrustSite ARCH-04285Service the salvation army (nsw) property trust::bethany aged care plus centre::port macquarie::2444

Overview

Care typeResidential
Operational places83
RegionPort Macquarie - South (SA2)

Location

Port Macquarie - South (SA2)

2-6 Gray Street, PORT MACQUARIE, NSW, 2444

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 5Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures3
Residents' experience4
Staffing1
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635341
Feb 202645342
Oct 202545443
Aug 202545453
May 202555553
Jan 202545552
Nov 202445543
Jul 202445541
May 202445542
Feb 202445542
Dec 202345542
Aug 202345444
May 202345542

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
04 Feb 2025Site AuditConsumer dignity and choiceCompliant
04 Feb 2025Site AuditOngoing assessment and planning with consumersCompliant
04 Feb 2025Site AuditPersonal care and clinical care NotCompliant
04 Feb 2025Site AuditServices and supports for daily livingCompliant
04 Feb 2025Site AuditOrganisation’s service environmentCompliant
04 Feb 2025Site AuditFeedback and complaints NotCompliant
04 Feb 2025Site AuditHuman resourcesCompliant
04 Feb 2025Site AuditOrganisational governance NotCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 10/12/2024 to 12/12/2024, the Commission made a decision on 04/02/2025 to re-accredit this service. The period of accreditation of the service will expire on 05/05/2028.

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  2. Site Audit

    Prepared by R Beaman

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  3. Site audit Performance Report

    A site audit was conducted with this service on 10 December 2024 to 12 December 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 05 April 2022 to 07 April 2022, the Commission made a decision on 05 May 2022 to re-accredit this service. The period of accreditation of the service will expire on 05 May 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 05 April 2022 to 07 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 August 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 August 2018.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.