Pine Lodge Home for the Aged

active
ResidentialThe Russian Benevolent Association for Homes for the AgedSite ARCH-04318Service the russian benevolent association for homes for the aged::pine lodge home for the aged::rocklea::4106

Overview

Care typeResidential
Operational places57
RegionRocklea - Acacia Ridge (SA2)

Location

Rocklea - Acacia Ridge (SA2)

18 Balham Road, ROCKLEA, QLD, 4106

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645345
Feb 202645345
Oct 202544235
Aug 202534135
May 202534135
Jan 202544235
Nov 202444335
Jul 202444355
May 202444254
Feb 202444355
Dec 202344354
Aug 202333343
May 202333343

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
03 Dec 2024Accreditation decisionConsumer dignity and choiceCompliant
03 Dec 2024Accreditation decisionOngoing assessment and planning with consumers NotCompliant
03 Dec 2024Accreditation decisionPersonal care and clinical care NotCompliant
03 Dec 2024Accreditation decisionServices and supports for daily livingCompliant
03 Dec 2024Accreditation decisionOrganisation’s service environmentCompliant
03 Dec 2024Accreditation decisionFeedback and complaintsCompliant
03 Dec 2024Accreditation decisionHuman resourcesCompliant
03 Dec 2024Accreditation decisionOrganisational governance NotCompliant

Accreditation & assessment timeline

12 events

  1. Assessment

    The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 19/6/2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.

    source ↗
  2. Accreditation decision

    Prepared by Kimberley Reed

    Following a site audit conducted on 29 October 2024 to 31 October 2024, the Commission made a decision on 03 December 2024 to re-accredit this service. The period of accreditation of the service will expire on 05 April 2028.

    source ↗
  3. Site audit Performance Report

    A site audit was conducted with this service on 29 October 2024 to 31 October 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 13/06/2024 to 13/06/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 27 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  6. Accreditation decision

    Following a site audit conducted on 25 January 2022 to 28 January 2022, the Commission made a decision on 11 March 2022 to re-accredit this service. The period of accreditation of the service will expire on 05 April 2025.

    source ↗
  7. Site audit Performance Report

    A site audit was conducted with this service on 25 January 2022 to 28 January 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 April 2022.

    source ↗
  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 September 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 05 April 2019. The reconsideration decision and audit report is attached.

    source ↗
  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 September 2018.

    source ↗
  11. Assessment
    source ↗
  12. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.