ValleyView Residence

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ResidentialThe Riverview Residence Collie (Inc)Site ARCH-03493Service the riverview residence collie (inc)::valleyview residence::collie::6225

Overview

ProviderThe Riverview Residence Collie (Inc)

Care typeResidential

Operational places64

RegionCollie (SA2)

Location

Collie (SA2)

3-5 Vernon Street, COLLIE, WA, 6225

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures3

Residents' experience4

Staffing2

Compared nationally

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	3	4	2
Feb 2026	4	4	4	4	2
Oct 2025	3	4	3	4	2
Aug 2025	3	4	4	4	1
May 2025	3	4	3	4	2
Jan 2025	3	4	3	4	2
Nov 2024	3	4	1	4	2
Jul 2024	3	4	1	4	3
May 2024	3	4	1	4	2
Feb 2024	3	4	1	4	2
Dec 2023	2	3	2	3	1
Aug 2023	3	3	2	3	2
May 2023	3	3	3	3	2

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
10 Nov 2022	Accreditation decision	–	–	Consumer dignity and choice	Compliant
10 Nov 2022	Accreditation decision	–	–	Ongoing assessment and planning with consumers	Non-compliant
10 Nov 2022	Accreditation decision	–	–	Personal care and clinical care	Non-compliant
10 Nov 2022	Accreditation decision	–	–	Services and supports for daily living	Non-compliant
10 Nov 2022	Accreditation decision	–	–	Organisation’s service environment	Non-compliant
10 Nov 2022	Accreditation decision	–	–	Feedback and complaints	Compliant
10 Nov 2022	Accreditation decision	–	–	Human resources	Non-compliant
10 Nov 2022	Accreditation decision	–	–	Organisational governance	Non-compliant

Accreditation & assessment timeline

8 events

Assessment contact Performance ReportJul 26, 2023
An assessment contact was conducted with this service on 24 July 2023 to 26 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionNov 10, 2022
Prepared by Marek Dubovinsky
Following a site audit conducted on 13 September 2022 to 16 September 2022, the Commission made a decision on 10 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 07 January 2026.
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Site audit Performance ReportSep 16, 2022
A site audit was conducted with this service on 13 September 2022 to 16 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionDec 1, 2021
Following a site audit conducted on 10 April 2019 to 12 April 2019, the Commission made a decision on 07 May 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 01 December 2021. The period of accreditation of the service will expire on 07 January 2023.
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AssessmentApr 12, 2019
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 July 2022.
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AssessmentMay 11, 2017
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 07 July 2019.
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AssessmentJun 21, 2016
Following an audit we decided that this home met 39 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home's accreditation period.
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AssessmentMar 18, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 June 2018.
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Regulatory actions

0 recorded

No regulatory actions recorded.