The Pioneers Lodge

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ResidentialThe Pioneers Lodge LimitedSite ARCH-05639Service the pioneers lodge limited::the pioneers lodge::griffith::2680

Overview

Care typeResidential
Operational places98
RegionGriffith (NSW) (SA2)

Location

Griffith (NSW) (SA2)

15-23 Sidlow Road, GRIFFITH, NSW, 2680

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645342
Feb 202645543
Oct 202544442
Aug 202544442
May 202544542
Jan 2025454
Nov 202444343
Jul 202444542
May 202434142
Feb 202434143
Dec 202334441
Aug 202333541
May 202333141

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
12 Apr 2024Accreditation decisionConsumer dignity and choiceCompliant
12 Apr 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
12 Apr 2024Accreditation decisionPersonal care and clinical care NotCompliant
12 Apr 2024Accreditation decisionServices and supports for daily livingCompliant
12 Apr 2024Accreditation decisionOrganisation’s service environmentCompliant
12 Apr 2024Accreditation decisionFeedback and complaintsCompliant
12 Apr 2024Accreditation decisionHuman resourcesCompliant
12 Apr 2024Accreditation decisionOrganisational governance NotCompliant

Accreditation & assessment timeline

14 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 06/08/2024 to 06/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Prepared by E Woodley

    Following a site audit conducted on 19 February 2024 to 21 February 2024, the Commission made a decision on 12 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 28 December 2026.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 19 February 2024 to 21 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment

    Following an assessment contact conducted 12 October 2022, the Commission made a decision on 23 December 2022 that the service has demonstrated their actions have been effective in addressing the non-compliance against the Aged Care Quality Standards identified at the Site Audit undertaken 25 May 2021 to 27 May 2021.

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  5. Accreditation decision

    Following a site audit conducted on 25 May 2021 to 27 May 2021, the Commission made a decision on 28 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 28 June 2024.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 25 May 2021 to 27 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 February 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 29 October 2019 at The Pioneers Lodge to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.

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  10. Assessment

    Following an audit we decided that this service met 40 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 21 August 2020.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 September 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 21 August 2019. The reconsideration decision and audit report is attached.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 September 2018.

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  13. Assessment
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  14. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.