Berlasco Court Caring Centre

active

ResidentialThe Ethnic Communities Council of Queensland LimitedSite ARCH-04518Service the ethnic communities council of queensland limited::berlasco court caring centre::indooroopilly::4068

Overview

ProviderThe Ethnic Communities Council of Queensland Limited

Care typeResidential

Operational places115

RegionIndooroopilly (SA2)

Location

Indooroopilly (SA2)

150 Central Avenue, INDOOROOPILLY, QLD, 4068

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures1

Residents' experience4

Staffing5

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	1	4	5
Feb 2026	4	5	2	4	3
Oct 2025	4	5	3	3	3
Aug 2025	4	5	3	3	4
May 2025	4	5	3	3	3
Jan 2025	4	5	3	3	4
Nov 2024	4	5	2	3	4
Jul 2024	4	5	3	3	3
May 2024	4	5	3	3	5
Feb 2024	4	5	3	3	3
Dec 2023	4	5	4	3	3
Aug 2023	4	5	4	3	3
May 2023	4	4	4	3	5

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
22 May 2023	Site Audit	–	–	Consumer dignity and choice	Compliant
22 May 2023	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
22 May 2023	Site Audit	–	–	Personal care and clinical care	Compliant
22 May 2023	Site Audit	–	–	Services and supports for daily living	Compliant
22 May 2023	Site Audit	–	–	Organisation’s service environment	Compliant
22 May 2023	Site Audit	–	–	Feedback and complaints	Compliant
22 May 2023	Site Audit	–	–	Human resources	Compliant
22 May 2023	Site Audit	–	–	Organisational governance	Compliant

Accreditation & assessment timeline

9 events

Accreditation decisionMay 22, 2023
Following a site audit conducted on 18 April 2023 to 21 April 2023, the Commission made a decision on 22 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 20 September 2026.
source ↗
Site AuditMay 22, 2023
Prepared by K. Reed
source ↗
Site audit Performance ReportApr 21, 2023
A site audit was conducted with this service on 18 April 2023 to 21 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗
Accreditation decisionNov 13, 2020
Following a site audit conducted on 06 October 2020 to 08 October 2020, the Commission made a decision on 13 November 2020 to re-accredit this service. The period of accreditation of the service will expire on 20 September 2023.
source ↗
Site audit Performance ReportOct 8, 2020
A site audit was conducted with this service on 06 October 2020 to 08 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗
Exceptional CircumstancesAug 27, 2020
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 March 2021.
source ↗
AssessmentJun 20, 2017
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 September 2020.
source ↗
AssessmentJun 25, 2015
Following an audit we decided that this home met 41 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 20 September 2017.
source ↗
AssessmentJul 17, 2012
source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.