St Andrew's Hostel

active
ResidentialThe Community of Cypriots of the Northern Suburbs of Melbourne IncSite ARCH-03426Service the community of cypriots of the northern suburbs of melbourne inc::st andrew's hostel::ardeer::3022

Overview

Care typeResidential
Operational places45
RegionArdeer - Albion (SA2)

Location

Ardeer - Albion (SA2)

98 Forrest Street, ARDEER, VIC, 3022

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 5May 2026 — 44Overall
Compliance5
Quality measures2
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645235
Feb 202655454
Oct 202545354
Aug 202545354
May 202545344
Jan 202545344
Nov 202445444
Jul 202445443
May 202445343
Feb 202445343
Dec 202345443
Aug 202345343
May 202345443

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
02 Apr 2025Site AuditConsumer dignity and choiceCompliant
02 Apr 2025Site AuditOngoing assessment and planning with consumersCompliant
02 Apr 2025Site AuditPersonal care and clinical careCompliant
02 Apr 2025Site AuditServices and supports for daily livingCompliant
02 Apr 2025Site AuditOrganisation’s service environmentCompliant
02 Apr 2025Site AuditFeedback and complaintsCompliant
02 Apr 2025Site AuditHuman resourcesCompliant
02 Apr 2025Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 11 February 2025 to 13 February 2025, the Commission made a decision on 3 April 2025 to re-accredit this service. The period of accreditation of the service will expire on 17 June 2028.

    source ↗
  2. Site Audit

    Prepared by James Howard

    source ↗
  3. Site audit Performance Report

    A site audit was conducted with this service on 11/02/2025 to 13/02/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Accreditation decision

    Following a site audit conducted on 09 May 2022 to 11 May 2022, the Commission made a decision on 17 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 17 June 2025.

    source ↗
  5. Site audit Performance Report

    A site audit was conducted with this service on 09 May 2022 to 11 May 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 January 2021.

    source ↗
  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 January 2018.

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.