Grace Of Mary Greek Cypriot Elderly Hostel

active
ResidentialThe Community of Cypriots of the Northern Suburbs of Melbourne IncSite ARCH-03427Service the community of cypriots of the northern suburbs of melbourne inc::grace of mary greek cypriot elderly hostel::epping::3076

Overview

Care typeResidential
Operational places42
RegionEpping - East (SA2)

Location

Epping - East (SA2)

190-200 McDonalds Road, EPPING, VIC, 3076

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures1
Residents' experience5
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645154
Feb 202645154
Oct 202545153
Aug 202545144
May 202545344
Jan 202545345
Nov 202445144
Jul 202445343
May 202445343
Feb 202444344
Dec 202344343
Aug 202344343
May 202334232

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
13 Mar 2023Accreditation decisionConsumer dignity and choiceCompliant
13 Mar 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
13 Mar 2023Accreditation decisionPersonal care and clinical careCompliant
13 Mar 2023Accreditation decisionServices and supports for daily livingCompliant
13 Mar 2023Accreditation decisionOrganisation’s service environmentCompliant
13 Mar 2023Accreditation decisionFeedback and complaintsCompliant
13 Mar 2023Accreditation decisionHuman resourcesCompliant
13 Mar 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Prepared by J. Howard

    Following a site audit conducted on 09 January 2023 to 11 January 2023, the Commission made a decision on 13 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 13 March 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 09 January 2023 to 11 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 15 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 27 April 2021 to 28 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 27 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 April 2022.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 April 2019.

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  9. Assessment
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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.