Borella House
activeOverview
Location
Albury - East (SA2)
333 Borella Road, ALBURY, NSW, 2640
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 15 Aug 2024 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 15 Aug 2024 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 15 Aug 2024 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 15 Aug 2024 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 15 Aug 2024 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 15 Aug 2024 | Site Audit | – | – | Feedback and complaints | Compliant |
| 15 Aug 2024 | Site Audit | – | – | Human resources | Compliant |
| 15 Aug 2024 | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
12 events
- Accreditation decision
Following a site audit conducted on 08/07/2024 to 10/07/2024, the Commission made a decision on 15/08/2024 to re-accredit this service. The period of accreditation of the service will expire on 18/09/2027.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 08/07/2024 to 10/07/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment
Following an assessment contact conducted 14 September 2022, the Commission made a decision on 3 January 2023 that the service has demonstrated their actions have been effective in addressing the non-compliance against the Aged Care Quality Standards identified at the Site Audit undertaken 15 February 2022 to 18 February 2022.
source ↗ - Accreditation decision
Following a site audit conducted on 15 February 2022 to 18 February 2022, the Commission made a decision on 18 March 2022 to re-accredit this service. The period of accreditation of the service will expire on 18 September 2024.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 1 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 15 February 2022 to 18 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 August 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 August 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.