Buckland

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ResidentialThe Buckland Convalescent HospitalSite ARCH-05280Service the buckland convalescent hospital::buckland::springwood::2777

Overview

Care typeResidential
Operational places149
RegionSpringwood - Winmalee (SA2)

Location

Springwood - Winmalee (SA2)

39 Hawkesbury Road, SPRINGWOOD, NSW, 2777

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645344
Feb 202645343
Oct 202545443
Aug 202545543
May 202545443
Jan 202545443
Nov 202445343
Jul 202445333
May 202445434
Feb 202445334
Dec 202345433
Aug 202345433
May 202345432

Compliance findings

10 recorded

DateTypeRequirementSeverityFindingStatus
22 Jan 2024Assessment contact (performance assessment) – sitePersonal care and clinical careNot Applicable
22 Jan 2024Assessment contact (performance assessment) – siteServices and supports for daily livingNot Applicable
23 Mar 2023Site AuditPersonal care and clinical careCompliant
23 Mar 2023Site AuditServices and supports for daily livingCompliant
23 Mar 2023Site AuditOrganisation’s service environmentCompliant
23 Mar 2023Site AuditConsumer dignity and choiceCompliant
23 Mar 2023Site AuditHuman resourcesCompliant
23 Mar 2023Site AuditOrganisational governanceCompliant
23 Mar 2023Site AuditFeedback and complaintsCompliant
23 Mar 2023Site AuditOngoing assessment and planning with consumersCompliant

Accreditation & assessment timeline

12 events

  1. Assessment contact (performance assessment) – site

    Prepared by Therese Solomon

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 12 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 15 February 2023 to 17 February 2023, the Commission made a decision on 23 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 23 March 2026.

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  4. Site Audit

    Prepared by K. Spurrell

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  5. Site audit Performance Report

    A site audit was conducted with this service on 15 February 2023 to 17 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 8 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Accreditation decision

    Following a site audit conducted on 19 February 2019 to 21 February 2019, the Commission made a decision on 17 March 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 03 November 2021. The period of accreditation of the service will expire on 08 December 2022.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 June 2022.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 September 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 08 June 2019. The reconsideration decision and audit report is attached.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 September 2018.

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  11. Assessment
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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.