Bethanie Dalyellup

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ResidentialThe Bethanie Group IncorporatedSite ARCH-03553Service the bethanie group incorporated::bethanie dalyellup::dalyellup::6230

Overview

Care typeResidential
Operational places120
RegionDalyellup (SA2)

Location

Dalyellup (SA2)

114 Norton Promenade, DALYELLUP, WA, 6230

Star ratings

Latest — May 2026

May 2024 — 4Jul 2024 — 4Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 3Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202644533
Oct 202534433
Aug 202544533
May 202534532
Jan 202534532
Nov 202434433
Jul 202444533
May 202444534
Feb 2024335
Dec 20233
Aug 2023
May 2023

Compliance findings

11 recorded

DateTypeRequirementSeverityFindingStatus
17 Jan 2024Site AuditOrganisational governanceCompliant
17 Jan 2024Site AuditOrganisation’s service environmentCompliant
17 Jan 2024Site AuditFeedback and complaintsCompliant
17 Jan 2024Site AuditHuman resourcesCompliant
17 Jan 2024Site AuditConsumer dignity and choiceCompliant
17 Jan 2024Site AuditOngoing assessment and planning with consumersCompliant
17 Jan 2024Site AuditPersonal care and clinical careCompliant
17 Jan 2024Site AuditServices and supports for daily livingCompliant
12 Sept 2023Assessment Contact - SiteHuman resourcesNot applicable
12 Sept 2023Assessment Contact - SiteOrganisational governanceNon-compliant
12 Sept 2023Assessment Contact - SiteOngoing assessment and planning with consumersNot applicable

Accreditation & assessment timeline

6 events · AI report insights nested where analysed

Includes AI · unverified
  1. Accreditation decision

    Following a site audit conducted on 27 November 2023 to 30 November 2023, the Commission made a decision on 17 January 2024 to re-accredit this service. The period of accreditation of the service will expire on 08 March 2027.

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  2. Site Audit

    Prepared by M Glenn

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  3. Site audit Performance Report

    A site audit was conducted with this service on 27 November 2023 to 30 November 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment Contact - Site

    Prepared by M Dubovinsky

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    AI report insightsAI-extracted · qwen2.5:32b

    The performance report for Bethanie Dalyellup highlights compliance with Standards 2 and 7, but identifies non-compliance with Standard 8 due to ineffective clinical governance related to minimising the use of restraints. The report recommends improvements in policies, training, and monitoring to ensure safe and quality care.

    Standard 2 Ongoing assessment and planning with consumersCompliant

    The service has recently commenced but was able to demonstrate effective ongoing assessment and planning for sampled consumers.

    • Met Requirement 2(3)(a)Documentation showed a clinical admission checklist is commenced at pre-admission, and a detailed interim care plan is created on admission. Three consumers sampled had a range of assessments completed with relevant strategies developed.

    Standard 7 Human resourcesCompliant

    The service demonstrated the workforce was planned and deployed to enable safe and quality care.

    • Met Requirement 7(3)(a)Consumers were satisfied with the provision of care, and staff observed providing care in a respectful manner. Allocation sheets showed unfilled shifts filled with agency staff.

    Standard 8 Organisational governanceNon-compliant

    The service was non-compliant due to ineffective clinical governance in minimising the use of restraint.

    • Met Requirement 8(3)(d)Policies and procedures are in place for managing risks, identifying abuse/neglect, supporting consumers to live their best life, and incident management.
    • Not met Requirement 8(3)(e)The service was unable to demonstrate an effective clinical governance framework specifically in relation to minimising the use of restraint. Consumers were prescribed psychotropic medication without clear evidence of informed consent or consideration as restrictive practices.

    Risks: Use of chemical and mechanical restraints without appropriate assessment, planning, and informed consent.

    Recommendations: Review clinical governance framework and relevant policies and procedures to minimise the use of restraint.; Ensure staff are trained in restrictive practices and behaviour support.; Monitor and minimise restraint usage within the service.

    Generated by qwen2.5:32b on 12 June 2026 from the published Performance Report. AI output — may contain errors; verify against the source document and the official findings above.

  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 19 July 2023 to 20 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following an application for accreditation, the Commission made a decision on 08 March 2023 to accredit this commencing service. The period of accreditation of the service will expire on 08 March 2024.

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Regulatory actions

0 recorded

No regulatory actions recorded.