Infinite Care Tweed
activeOverview
Location
Tweed Heads (SA2)
27 Stott Street, TWEED HEADS WEST, NSW, 2485
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 17 Jan 2023 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 17 Jan 2023 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 17 Jan 2023 | Accreditation decision | – | – | Personal care and clinical care | Non-compliant |
| 17 Jan 2023 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 17 Jan 2023 | Accreditation decision | – | – | Organisation’s service environment | Non-compliant |
| 17 Jan 2023 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 17 Jan 2023 | Accreditation decision | – | – | Human resources | Compliant |
| 17 Jan 2023 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
11 events
- Assessment contact Performance Report
An assessment contact was conducted with this service on 27 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 05 December 2022 to 09 December 2022, the Commission made a decision on 17 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 20 May 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 05 December 2022 to 09 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 22 March 2022 to 25 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 24 November 2020 to 25 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 02 July 2020 to 03 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 February 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 February 2019.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.